If you have questions about the exam, registration, or feedback about your test experience, please let us know.
For questions about My Account, registration tickets, etc.
P.O. Box 6600
Phone: 800-257-9558 (9 a.m. to 6 p.m., ET, Monday-Friday)
Email: [email protected]
Be sure to include your name, address, and telephone number.
Test Taker Name Change Requests
For name changes, complete, sign, and fax this name change request form, along with any identification documentation (if required) to the College Board CLEP Services at 610‐628‐3726, or email as an attachment to [email protected].
Report a Problem with a Test Administration or Test Question
P.O. Box 6656
- Exam title and test center
- Test date
- Number of the test question
Frequently Asked Questions
Each college sets its own policy regarding which CLEP exams it will grant credit for and how many credits it will award. Contact your academic adviser to learn more about the CLEP policy at your institution. If you are not yet enrolled at a college when you take your CLEP exam, you can send your scores to your college when you enroll. Search institutions policies that offer CLEP, and learn more about how many credits you could earn.
Consult your admission officer or academic adviser to determine which CLEP exam(s) to take. Detailed descriptions of all 33 exams are available at on the CLEP Exams page.
CLEP exams are administered throughout the year at more than 1,800 colleges and universities in the United States and abroad. Visit Test Center Search to search the most up-to-date listing of test centers.
If you are outside the United States, and there is currently no testing center in your area, consider taking your CLEP exam(s) upon arriving in the United States at the college or university where you will begin your course work. Ask your admission officer or international student adviser about the college’s CLEP policy.
In order to register for a CLEP exam, first, you must create an account on the My Account registration portal. Follow the steps in order to register for a CLEP exam and pay for your exam fee. Make sure to print your registration ticket to present to the test center on your test day. After you register for an exam through My Account, you must contact the test center to schedule an appointment to test. To obtain contact information for your preferred test center, go to Test Center Search. You can also indicate your preferred test center during the exam registration process on My Account and have the contact information for your preferred test center printed on your registration ticket.
Yes, for non-DANTES-funded test takers, a CLEP exam registration ticket expires six months from the date of purchase. The expiration date for your exam registration ticket can be found in My Account, as well as on the CLEP exam registration ticket. Be certain to schedule your appointment at your preferred test center well in advance to ensure you meet the six-month deadline to test.
For DANTES-funded test takers, a CLEP exam registration ticket will be automatically canceled six months from the date of purchase to prevent DANTES-funded test takers from losing their funding. There is no penalty for canceling a registration ticket. However, if your ticket is canceled, you will need to reregister for your exam.
You may pay the CLEP exam fee with a debit or credit card (MasterCard, Visa, American Express, Discover, or JCB) when you register for your exam online at My Account. Other forms of payment are not accepted. Contact your preferred test center to find out what forms of payment are acceptable when paying its nonrefundable administration fee.
CLEP exam purchases and CLEP exam preparation material purchases (such as examination guides and study guides) are refundable. The policy is as follows:
- For CLEP exam purchases: exams are refundable for up to seven days from the date of purchase, with the exception of redeemed tests.
- For CLEP study guides: study guides that are in new, unused, and resalable condition, are refundable within 30 days of the order date with a copy of the packing slip.
- For CLEP e-guides: e-guides are refundable within seven days of the purchase date. The customer will be required to submit a Letter of Destruction to process the refund of the CLEP e-guide.
Please make sure that you have thoroughly researched your exam and preparation material selections prior to paying for them.
DANTES (Defense Activity for Non-Traditional Education Support) pays your exam fee for the first exam attempt per test title. When you register using the My Account registration portal online, identify yourself as a DANTES candidate, and your exam fee will be funded by DANTES for your first exam attempt per test title.
Please remember to bring your military ID on the day of testing. Read more about CLEP for Military.
If you do not know whether your exam fee is funded by DANTES, contact DANTES at 850-452-1919 regarding your eligibility or check the DANTES Eligibility Chart.
If you test on a military base at a college test center sponsored by a nearby military base, or at a test center marked as fully funded, you will not be charged an administrative fee. If the test center of your choice is not sponsored by a local military base or is not fully funded, you will be responsible for paying the administrative fee to the test center. If you are unsure whether the test center charges an administrative fee, contact the test center directly and let the test center administrator know that your exam fee is funded by DANTES. To find out whether the test center is fully funded, go to Test Center Search, and look for "Fully Funded - Yes" alongside the contact information for test center. For more information, please visit the Military Benefits page.
DANTES does not fund the exam fee for veterans. Depending on their benefits election, some veterans can claim full reimbursement for CLEP exams and exam administration fees under provisions of the Veterans’ Benefits Improvement Act of 2004 (Public Law 108-454), which enhances the education benefits of the Montgomery GI Bill. For more information, please visit the Military Benefits page.
If you have a learning or physical disability that would prevent you from taking a CLEP exam under standard conditions, you may request testing accommodation(s). Information about requesting testing accommodation(s) can be found in My Accounts and How to Register for a CLEP Exam.
Contact your preferred test center well in advance of the test date to make the necessary arrangements and to find out its deadline for submission of documentation and approval of accommodations. Accommodations that can be arranged directly with test centers include:
- ZoomText (screen magnification)
- Modifiable screen colors
- Use of a reader, amanuensis, or a sign language interpreter
- Extended time
- Untimed rest breaks
If the above accommodations do not meet your needs, do not register online for your exam. Contact CLEP Services at [email protected] for information about other accommodations.
No, the multiple-choice portions of the CLEP exams use rights-only scoring. There are no penalties for wrong answers.
The American Literature, Analyzing and Interpreting Literature, College Composition Modular and English Literature exams have optional essays that may be required by some colleges and universities. These essays are scored by faculty at the colleges and universities that require them. If you are taking any of the above exams and have questions about whether you need to take the optional essay, you must contact the institution that will receive your scores. If you do not select an institution to receive your optional essay on exam day, CLEP will retain your essay for 18 months.
You will receive an immediate score report for CLEP exams, except exams with essays, such as College Composition. Scores will also be available in My Account one business day after you take your exam. College Composition scores will be available online 1–2 weeks following your exam. For exams where there is an optional essay required by your institution, you will receive your score for the multiple-choice section, but you will not receive scores for your essays until after your institution scores them. Find out more information about your score.
Once you take the College Composition exam, your exam is scored by trained college faculty. Your institution will receive your score report 2–3 weeks after your test date.
College Composition Modular
(multiple choice, 50 minutes; essays, 70 minutes)
(multiple choice only)
|Essays||Mandatory: Two typed essays, topics created by CLEP||Optional: Two essays, topics created by CLEP OR a writing assessment created by your institution OR no essay|
|Essay scoring||Essays are scored twice a month by college English faculty. Students receive score within 4–5 weeks.||College scores the writing assessment|
If your institution has not received your score report or transcript within 15 business days after your score send or transcript request was submitted, contact CLEP customer service at 800-257-9558.
If you are a current or former military service member and your institution has not received your military transcript within 10 business days after you have made your request, call 877-471-9860 (toll-free) or 651-603-3012.
Contact your admission officer or adviser directly or refer to your institution’s credit-granting policy on the Institution Policy Search page.
Yes, as of October 17, 2014, the waiting period is three months. Please note that this policy is in effect only for students who test on October 17, 2014 or after. For students who test prior to October 17, the waiting period to retake an exam is six months. You may not repeat an exam of the same title within three months of the initial testing date. If you retake the exam within the three-month period, your administration will be considered invalid, your score will be canceled, and any test fees will be forfeited.
DANTES-funded military examinees: DANTES does not fund retesting on previously funded CLEP exams. However, service members may personally fund a retest after waiting three months.
The CLEP Official Study Guide (book) is the official study resource for all 33 CLEP exams. It includes practice questions for all exams, exam descriptions, and information on getting credit for CLEP and test-taking tips and strategies.
If you plan to take just one or two CLEP exams, you may want to purchase the individual CLEP exam guides. Both guides can be purchased from the exam pages.
If you are a DANTES-funded military candidate, you can obtain free study materials through your base education center.
For other study resources and tips, visit our practice page.
You must bring a valid, government-issued ID, with a signature and picture, to the test center in order to take a CLEP exam. For more information on what types of ID are acceptable, check out the Taking the Test page.
Read the Information for Test-Takers (.pdf/1.5 MB) bulletin for detailed information. Information on what to bring and what is not permitted in the testing room can also be found on your registration ticket.
If you experienced an issue during your testing session or had a problem with a test question, contact CLEP Services at 800-257-9558, and provide the following information:
- Exam title and test center
- Test date
- Number of the test question (if applicable)
- Detailed description of your experience
All CLEP exam registrations come with a free score send, which must be used during registration. However, if you do not indicate a score recipient institution during registration, or you wish to send your scores to additional institutions, you may request your official CLEP transcript online through our secure checkout process. These additional score reports can be ordered for a fee of $20 per score recipient. Acceptable forms of payment for transcript orders are debit or credit card ONLY. Cash and checks are not accepted.
There are three ways to request a transcript:
- Click on "Request a Transcript" in the dropdown menu under My CLEP Account.
- Click on MyAccount Overview, and you will see a link called “Request a Transcript.”
- Click on My CLEP Exam Scores, and scroll to the bottom left of the page under Order Transcripts. You will see a link called “Transcript Request.”
Please note only transcripts for non-DANTES funded exams may be ordered online via My Account. To order a transcript with DANTES-funded CLEP exam scores, you must order a military transcript online by using the Parchment Transcript Ordering Service. The cost for military transcripts is $30 each.
Open test centers will test any student who registers properly and pays the administration fee, including military personnel.
Fully funded test centers are college and university test centers that have agreed to waive their administrative fee for eligible service members and civilians whose exam fee is funded by DANTES.
Limited test centers will test only those students admitted to or enrolled at the institution.
On-base test centers provide testing to eligible service members and civilians who are authorized to enter a military installation.
The U.S. Federal Children’s Online Privacy Protection Act (COPPA) requires website operators to obtain parent/guardian consent before collecting personal information from children under 13 years of age.
If your child is under the age of 13, please download and complete this form, and return by fax to 610-628-3726 or by U.S. mail to CLEP, PO Box 6600, Princeton, NJ 08541-6600. We are happy to create the account on your child’s behalf.
Anyone involved in the creation of CLEP test preparation materials is prohibited from taking a CLEP exam. Additionally, individuals involved in the development or delivery of courses, workshops, or tutoring activities, whether public or private, whether paid or volunteer, which involve preparing candidates for CLEP exams, or for any other exams administered for the same purpose as CLEP exams, are prohibited from taking CLEP exams. Anyone who takes a CLEP exam is prohibited from engaging in any of these activities for at least one year following the exam date. Anyone violating this policy will be permanently banned from all future CLEP testing.
High school teachers are permitted to take CLEP exams in pursuit of college credit for their own educational or professional advancement. However, high school teachers who are involved in any way in CLEP-related instruction, preparation, or test administration activities may not take a CLEP exam. Additionally, high school teachers who have taken a CLEP exam must wait at least one year following the exam date before engaging in any of these activities.