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Help Center: Frequently Asked Questions

Frequently Asked Questions
Remote Proctoring
Test Centers

Frequently Asked Questions
Remote Proctoring
Test Centers

Registration and Scheduling

How do I request a name change after registering for a CLEP exam?
How do I know if my college grants credit for CLEP exams, and how many credits could I earn?
How do I know which CLEP exam to take?
Can I retake an exam?
Are there any restrictions on who can take CLEP exams?
What is the difference between the CLEP Individual Exam Guides and the CLEP Examination Guide App?

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Military Service Members

If I am an active military service member, do I have to pay the exam fee to take a CLEP exam?
How do I indicate that I'm eligible for a DANTES-funded CLEP exam?
If I am a DANTES-funded CLEP test taker, will I be charged an administration fee by the test center?
Does DANTES cover the exam fee for veterans? And if not, is the exam and/or administration fee reimbursable?
How do I request my military transcript?
What is the military retest policy?

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Studying and Preparation

What are the CLEP exam policies prior to taking a test?
What is the difference between the CLEP Individual Exam Guides and the CLEP Examination Guide App?
For how long are the CLEP Individual Study Guides available for me to download after purchasing?
What is the difference between the College Composition and College Composition Modular exams?
What is the difference between the Spanish Language exam and the Spanish with Writing exam?
Which CLEP Spanish exam should students take?

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For Students: Test Day

What types of ID should I bring to the test center in order to take a CLEP exam?
If I decide to go to a different test center than the one printed on my ticket, will I be allowed in?
On the multiple-choice section, is there a penalty for guessing an answer?
Will I receive my score report immediately after taking a CLEP exam?
Who do I contact if I had a problem during the administration of my exam or if I had a problem with a test question?

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Scores

How are CLEP exams scored?
How do I request a transcript of my scores?
Can I resend my transcript?
Who do I contact if my institution has not received my score report or transcript?
I just took the College Composition exam. How long does my institution have to wait for my score report?
Why can’t I see my scores in My CLEP student portal?

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For College Educators

Will CLEP be adding more exam titles?
Should native speakers be awarded credit for world language exams?
Can we include adviser information with test center information?
Which exam should my institution grant credit for: Spanish Language or Spanish with Writing?

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