Contact Us

General information (including information or questions about My Account, registration tickets, etc.)

P.O. Box 6600
Princeton, NJ

Phone: 800-257-9558 (8 a.m. to 6 p.m., ET, Monday-Friday)
Fax: 610-628-3726

Be sure to include your name, address and telephone number.

Exam Registration or Scheduling

In order to schedule an appointment to take a CLEP exam, contact the testing office of the college where you wish to test. Use the Test Center Search to find your local test center.

Test Taker Name Change Requests

For name changes, complete, sign, and fax this name change request form along with any identification documentation (if required) to the College Board’s CLEP Services at 610‐628‐3726, or email as an attachment to


To order a transcript, call CLEP customer service at 800-257-9558, 8 a.m. to 6 p.m., ET, Monday-Friday. Only credit card payments will be accepted - American Express, MasterCard or VISA. 

Military personnel should call 877-471-9860 (toll free) or 651-603-3012 to order a military transcript. 

Information on Credit-Granting Policies

Contact the admission office, counseling, or testing office of the college you wish to attend.

Report a Problem with a Test Administration or Test Question

P.O. Box 6656
Princeton, NJ

Phone: 800-257-9558

Please include:

  • Exam title and test center
  • Test date
  • Number of the test question


Complete our Feedback Form.