Sample Questions: Principles of Management

The following Principles of Management sample questions aren't used in actual CLEP exams and aren’t presented here as they will be on the test. Use them to get a sense of question format and difficulty level.

Directions

Each of the questions or incomplete statements below is followed by five suggested answers or completions. Select the one that is best in each case.

Questions

1. According to equity theory, after an employee receives a reward for performance, what is the next step the employee takes in the motivation process?
   1. Negotiating new valued rewards for the next performance period
   2. Comparing the reward with a self-selected comparison group or person
   3. Reducing productivity briefly while enjoying the earned reward
   4. Expecting an increase in future rewards
   5. Working harder than they did previously
2. In addition to planning, organizing, and controlling, which of the following is a major function of management?
   1. Communicating
   2. Directing
   3. Supervising
   4. Leading
   5. Operating
3. The process of a disinterested party intervening in a dispute, with only the power to guide the disputants through a resolution process, is called:
   1. Collective bargaining
   2. Win-win negotiations
   3. Compromising
   4. Mediation
   5. Arbitration
4. In Michael Porter’s five forces model of global environmental scanning, which of the following is one of the five forces?
   1. Sociocultural factors
   2. Inflation
   3. Technology transfer
   4. Material artifacts of culture
   5. Power of suppliers
5. Which of the following is the series of international standards designed to manage and minimize the harmful effects of businesses on the environment?
   1. ISO 9000
   2. ISO 10000
   3. ISO 12000
   4. ISO 14000
   5. ISO 16000
6. When in group meetings, Mikhail routinely shows skill in reducing tension among members, supporting others’ ideas, and showing sensitivity to the decreased performance of fellow members caused by fatigue. He is exhibiting which of the following types of group roles?
   1. Maintenance
   2. Task
   3. Gatekeeper
   4. Decisional
   5. Follower
7. Ying belongs to a group of workers who are given administrative oversight of the group’s planning, scheduling, monitoring, and staffing. Which of the following best describes the type of team to which Ying belongs?
   1. Semiautonomous
   2. Cross-functional
   3. Self-managed
   4. Virtual
   5. Traditional
8. Which of the following practices enhances job content by building into the job more motivating factors such as responsibility, achievement, recognition, and personal growth, as advocated by Frederick Herzberg?
   1. Job enlargement
   2. Job enrichment
   3. Job rotation
   4. Job reengineering
   5. Job intensification

Answers

1) B   2) D   3) D   4) E   5) D   6) A   7) C   8) B