What happens if there is a problem with a registration ticket?
If you receive an error message after entering a test taker's ticket ID, that message will describe the appropriate course of action. Depending on the error, testing may proceed with a Center Problem Report (CPR), or the test taker or CLEP Services may need to correct the information via My Account.
If you receive an error message and are unsure what course of action should be taken, please contact CLEP Services at 800-257-9558 between 8 a.m. and 6 p.m. ET.