Follow these steps to add staff to a test center profile:
- Login to your profile in the Test Center Portal at https://tcportal.ets.org/ with your username and password. These are the same credentials you user when logging into the cache proxy to administer CLEP exams.
- Go to the Manage User screen.
- Select Add User from the upper right corner of the screen.
- Enter the first and last name of a TCA that you wish to add to your site, along with their institution-affiliated email address and phone number.
- Select the role of TCA or Proctor.
- Select Save.