FAQ
How are testing accommodations handled?
In compliance with the Americans with Disabilities Act, testing accommodations are offered to optimize testing conditions for candidates with disabilities. Potential accommodations for test takers who test at a CLEP test center include these options:
- Screen magnification
- Modifiable screen colors
- Extended time
- For test takers who are deaf or heard of hearing: a reader, amanuensis, or sign language interpreter, or a written script for the World Language exams
Test-takers must contact the test center to discuss the accommodations they need well in advance of their test date.
If the test taker is a student at the institution where they will test:
- The Test Center Administrator, with assistance from the test taker, should locate the appropriate accommodation documentation on file at the institution to determine if a test taker is approved for accommodations.
- The documentation referenced should be current. For documentation guidelines, refer to Chapter 7 of the CLEP Test Administrators Handbook, which can be found in the CLEP Resource Center.
If the test taker is not a student at the testing institution or is unknown to the testing institution:
- Instruct the test taker to submit a description of the accommodation to the Test Center Administrator.
- The documentation should be from an administrator at the school in which the test taker is enrolled or an appropriate healthcare provider, and must be on official letterhead.
- The documentation referenced should be current (within five years). For documentation guidelines, refer to Chapter 7 of the CLEP Test Administrators Handbook, which can be found in the CLEP Resource Center.
- The test center should then determine whether the test taker is approved for the requested accommodation by aligning with the submitted documentation. If the test center is unable to make a decision, they should contact CLEP Services to assist.
Providing The Requested Accommodations
For electronic accommodations that are available on the CLEP testing platform, Test Center Administrators can select the approved accommodation at check-in.
Test centers arrange for physical items, such as a head mouse, trackball, or adjustable table. If equipment is not available at your test center, contact CLEP for help obtaining it. It is the test center's responsibility to install software drives required to operate assistance devices.
If a test taker requires the following accommodated test formats, Test Center Administrators should contact CLEP Services.
- Scripts for the listening section of world language exams
- Paper and pencil exams and Braille exams