Can I get a refund for exams or study materials?

Yes. CLEP exams as well as examination guides and study guides are refundable. Review the following refund policies:

  • CLEP Exams: Refundable for up to 7 days from the date of purchase, with the exception of redeemed tests.
  • CLEP Official Study Guides: Guides that are in new, unused, and in resalable condition are refundable within 30 days of the order date with a copy of the packing slip.
  • CLEP Examination Guides: Refundable within 7 days of the purchase date. You must submit a letter of destruction to process the refund of a CLEP e-guide.

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