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FAQ

Are my CLEP exam purchases or CLEP exam preparation materials purchases refundable?

CLEP exam purchases and CLEP study material purchases (such as examination guides and study guides) are refundable. The policy is as follows:

  • CLEP exam fees and CLEP remote proctoring fees are refundable for up to seven days from the date of purchase, except for redeemed tests and redeemed remote proctoring sessions.
  • CLEP study guides that are in new, unused, and resalable condition, are refundable within 30 days of the order date with a copy of the packing slip.
  • CLEP e-guides are refundable within seven days of the purchase date. The customer will be required to submit a Letter of Destruction to process the refund of the CLEP e-guide.

Please make sure that you have thoroughly researched your exam and study material selections prior to paying for them.