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Principles of Management

The following sample questions do not appear on an actual CLEP examination. They are intended to give potential test-takers an indication of the format and difficulty level of the examination and provide content for practice and review. For more sample questions and information about the test, see the CLEP Official Study Guide.

Question 3 of 8

The process of a disinterested party intervening in a dispute, with only the power to guide the disputants through a resolution process, is called

  • A.

    collective bargaining

  • B.

    win-win negotiations

  • C.

    compromising

  • D.

    mediation

  • E.

    arbitration

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